These Terms and Conditions ("Terms") govern your use of the Knitnest Website and the purchase of products from Knitnest Co. By accessing or using this Website, placing an order, or making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website. 1. Products and Descriptions Knitnest makes every effort to display our products accurately, including colors, materials, sizes, and designs. However, because our products are handmade by individual knitters, slight variations in color, shape, and stitch detail are natural and expected. These variations are not defects — they are the hallmark of handmade craftsmanship. Product images are for illustrative purposes and may differ slightly from the actual item. We reserve the right to limit quantities, discontinue products, or modify product specifications at any time without notice. 2. Pricing All prices are listed in United States Dollars (USD) and are subject to change without notice. Prices displayed at the time of checkout are the prices that apply to your order. We reserve the right to correct any pricing errors or inaccuracies and to cancel any orders placed at an incorrect price. If an order is placed at an erroneous price, we will notify you and offer you the option to reconfirm the order at the correct price or cancel it. 3. Orders and Acceptance Placing an order on our Website constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. Your order is considered accepted when we send you a shipping confirmation email. If we are unable to fulfill your order, we will notify you by email and issue a full refund. 4. Payment We accept the payment methods listed on our Payment Method page. By providing a payment method, you represent that you are authorized to use that method and authorize us to charge the full order amount (including shipping, taxes, and any applicable fees) to that method. All payments are processed through secure third-party payment gateways. 5. Intellectual Property All content on this Website — including text, graphics, logos, product designs, images, and the distinctive 3D animal character designs — is the property of Knitnest Co. and is protected by intellectual property laws. You may not reproduce, distribute, modify, transmit, or use any content from this Website for commercial purposes without our prior written consent. 6. Prohibited Uses You agree not to use our Website: - For any unlawful purpose or to solicit others to perform unlawful acts - To violate any international, national, or local regulations or laws - To infringe upon or violate our intellectual property rights or the intellectual property rights of others - To harass, abuse, harm, or defame others - To impersonate any person or entity, or misrepresent your affiliation with a person or entity - To interfere with or disrupt the Website or servers connected to the Website - To attempt to gain unauthorized access to any portion of the Website 7. Limitation of Liability To the fullest extent permitted by applicable law, Knitnest Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Website or products purchased from us. Our total liability for any claim arising from a product purchase shall not exceed the original purchase price of the product. 8. Product Safety and Care Our baby products are designed with safety in mind. However, adult supervision is required at all times when a baby or young child is using our products, including sleep sacks, blankets, and loveys. Never leave a baby unattended with a small part or loose thread. Please follow the care instructions provided with each product. We are not responsible for injuries or damages resulting from misuse, improper care, or lack of adult supervision. 9. Governing Law These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Guangdong Province, China. 10. Changes to Terms We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms. 11. Contact Information If you have any questions about these Terms, please contact us at support@knitnestco.com.